Job description
Lighting
Your challenge
Are you currently a senior level Quality expert and seeking a new challenge? Do you want to be the driving force in total quality management? As Quality Project Office Manager it’s your challenge to manage a portfolio of quality improvement projects across businesses and markets for Philips Lighting. We challenge you to improve customer satisfaction via incident prevention, zero defect programs, improving root cause analysis, FMEA, 8D and transition programs. Furthermore you determine project scope, risks, define corrective action and track the projects to closure.
Your responsibilities
• Manage a portfolio of quality improvement & transformation projects across businesses and markets
• Apply standard project management tools to ensure achievement of project objectives
• Communicate to and align with stakeholders while challenging business and market leaders & decisions and question assumptions
• Support business and markets (leaders, project managers, BPO’s) by supplying and executing project & transformation management services, escalating when appropriate and managing and anticipating on risks and road-blocks
• Drive cultural change by leading and facilitating transformation workshops, and coaching team members for success.
Your team
You will become part of the Function Quality team of Philips Lighting in Eindhoven. You will interact with Lighting Business Groups and Market Quality Managers, Lighting Quality Excellence team and the E2E Transformation team. You will report directly into the Sector Lighting Head of Quality and Customer Care. Depending on the amount of projects in your portfolio, you can have 5 – 7 indirect reports in the projects.
Our offer
It’s our offer to grow your career in Quality. You will be exposed and learn from quality improvement projects across businesses and markets. . Because you are part of the transformation to integrate Quality along the End-to-End value chains (Integral Quality), you can create impact and further expand your quality skills. The position is viewed as an ideal stepping stone towards other senior Quality roles in the business or markets.
We offer the following highly competitive personalized benefits package:
• Depending on experience, a year salary (fulltime) between € 76.000,- and € 97.000,- (including personal benefits package)
• 25 Days of leave and the possibility to purchase up to 20 extra days off annually
• A variable bonus based on both Philips results and personal performance
• Extensive set of tools to drive your career, such as a personal development budget, free training and coaching
• Solid company pension scheme and attractive collective health insurance package
• Opportunity to buy Philips shares and products with discount
• Healthy work-life balance.
We are looking for
• Master degree and a minimum of 10 years relevant working experience: at least 5 year experience in quality development and/or service roles
• In-depth knowledge of program management methods and with managing large scale projects
• Experience in the practical use of quality processes and tools and continues improvement techniques (like LEAN, DfSS, DMAIC, 8D and statistical analysis), a black belt certification is preferred
• Proven track record of cooperating cross-business, cross-regional and cross-functional
• Ability to organize job and organization structure necessary to successfully deliver the project objectives
• Detail oriented and results driven person.